Shipping policy
Shipping Policy for KTCHN
Last Updated: May 1st 2024
Thank you for visiting and shopping at KTCHN. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy:
Shipment processing time: All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipment method | Estimated delivery time | Shipment cost:
- Standard | 5-7 business days | $5.99
- Expedited | 3-5 business days | $14.99
- Free Standard Shipping on Orders Over $150
Shipment to P.O. boxes or APO/FPO addresses: KTCHN ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes: KTCHN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: KTCHN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently do not ship outside the U.S.
Returns Policy: Our Return Policy provides detailed information about options and procedures for returning your order.
Contact Information: For any questions regarding our Shipping Policy, please contact us at [Your Company Email Address].